Sassa Reconsideration Application Process

When you do an SRD status check and find out that your Sassa status has failed or declined then you need to read this guide. Despite your SRD R350 grant having been disapproved, you can use the Sassa reconsideration which is an appeal for applying for a Sassa grant. Yes, there is no need to worry at all. You can still apply for the Social Relief of Distress grant if your application is not approved.

South Africa’s Social Assistance and Security Agency (SASSA) has introduced the SRD grant for the citizens who have suffered during the COVID-19 pandemic. That is why not everyone can apply for this grant. You need to be unemployed and poor if you want to receive your R350 grant payment. So Sassa has to verify all the applications and then they can reject your application.

But as we mentioned above, you can apply for reapplication and get your cash easily. Here is what you need to do.

How to Appeal for a Reconsideration for SASSA SRD Online?

So here is the step-by-step method that you can use to apply for Sassa reconsideration 

  1. Visit
  2. Provide your 13-digit ID number and application phone number
  3. Receive a PIN code via phone and enter it
  4. Choose the month and matching reconsideration reason
  5. Submit the application and await SASSA’s response, which may take 60-90 days.

How To Apply for SASSA R350 Reconsideration Via Phone Call?

To submit a reconsideration request by phone:

  1. Dial Sassa’s toll-free number: 0800 60 10 11.
  2. Select option number 3.
  3. Speak to a Sassa consultant to request reconsideration.

Always be cautious when sharing personal or bank account information over the phone.

How to Check Sassa Reconsideration Status?

  1. Go to the official Sassa website by visiting
  2. Look for the section titled “Check Reconsideration Status.” This section is typically found on the website’s main page or under a tab labeled “Status Check.”
  3. Within the “Check Reconsideration Status” section, you’ll be prompted to provide specific information. Begin by entering your 13-digit South African ID number, which is a crucial step to access your status.
  4. Next, provide the phone number that you used when you initially submitted your reconsideration request. This information helps Sassa verify your identity and link your request to your application.
  5. After entering your ID number and phone number, carefully follow the on-screen instructions provided by the website. These instructions may vary slightly depending on any updates or changes made to the website’s user interface, so be sure to follow the guidance provided.
  6. Once you’ve entered the required details and followed the instructions, the system will process your request. It will then display your reconsideration status. This status will indicate whether your reconsideration request has been approved, denied, or is still under review.

By following these steps, you can easily check the status of your Sassa reconsideration request online, ensuring you stay informed about the progress of your application.

Why SASSA Application Declined?

Here are the reasons that can cause your Sassa application rejection.

  • Insufficient Evidence: Applications can be declined when applicants fail to provide adequate evidence or documentation to support their eligibility for the grant. This evidence may include income statements, ID documents, or other necessary paperwork.
  • Incomplete Application: If an application is submitted with missing or incomplete information, it may not provide enough details for SASSA to assess eligibility properly. In such cases, the application is typically declined.
  • Administrative Error: Sometimes, mistakes can occur during the application processing phase. These errors, whether related to data entry or other administrative processes, can lead to incorrect assessments and application declines.
  • Change in Circumstances: Eligibility for SASSA grants may be affected by changes in an applicant’s financial or personal circumstances. If these changes are not accurately reflected in the application, it may result in a decline.
  • Medical Reasons: In certain cases, medical assessments or evaluations may reveal that an applicant does not meet the necessary health-related criteria for the grant. As a result, the application may be declined based on medical grounds.

When Will Sassa Reconsideration Application Approved?

The time it takes for SASSA to approve a reconsideration application can vary. Typically, it may take several weeks to a few months for SASSA to review and make a decision on a reconsideration application. The specific duration can depend on factors such as the volume of applications, the complexity of the case, and the efficiency of the review process.

Applicants should be prepared for a waiting period of 60 to 90 days or possibly longer. It’s essential to exercise patience during this time and ensure that you’ve followed all the necessary steps accurately to increase the chances of approval. If you have concerns or questions about the status of your reconsideration, you can contact SASSA directly for updates.


What is is a URL that relates to an SASSA webpage for reconsidering a declined SRD R350 grant application.

What must I do when my R350 is declined?

If your grant is declined, check the reason, follow the appeal process provided by SASSA, and ensure accurate documentation.

Why was my SASSA appeal for R350 declined?

The appeal could be declined due to eligibility issues or incorrect documentation; check communication from SASSA for specific reasons.

What is application? Application: It’s the official website for SRD R350 grant applications and status checks.

What is banking details? Banking Details: This section is where applicants provide bank details for grant payments.


The approval timeline for a SASSA reconsideration application can vary, typically spanning several weeks to a few months. Factors such as application volume and case complexity influence the duration. 

During this waiting period, applicants should remain patient and ensure they’ve followed all necessary steps accurately. If needed, contacting SASSA for updates is advisable. Receiving approval ultimately depends on the thoroughness of the application and adherence to SASSA’s guidelines.

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